1. Viceroy Auto Trans is a registered and bonded property broker (MC#956554) This agreement is
between the customer, (hereinafter referred to as Customer), Viceroy Auto Trans, (hereinafter referred
to as Broker) and Carrier Company (hereinafter referred to as Carrier). Customer allows Broker to
contract with a licensed and insured Carrier(s) to transport the vehicle(s) described in the shipping
order. This agreement and any shipment here under is subject to all terms and conditions of Broker.
This agreement supersedes all prior written or oral representation of Broker and constitutes the entire
agreement between Customer and Viceroy Auto Trans and may not be changed except in writing and
signed by an officer of Viceroy Auto Trans.
2.  Carrier will pick up and deliver as close to your door as legally and  as safely as possible. A mutually agreeable place to load or unload may  be necessary because of low hanging trees, low hanging wires, narrow  streets, residential area restrictions, etc...
3. Broker shall  provide Customer with an estimated pick up and estimated delivery date.  However, delays may occur prior to, and/or during transport due to  weather, road conditions, carrier mechanical problems, etc.. There are  absolutely no guarantees regarding pick-up or delivery times and dates.  Broker shall not be held responsible for loss or damages occasioned by  delays of any kind or for any reason, car rental fees or any  accommodation fees. Broker shall not be held liable for failure of  mechanical or operating parts of your vehicle.
4. Customer must  prepare vehicle for transport. All loose parts, fragile accessories, low  hangingspoilers, etc. must be removed or secured. Shipper shall remove  all non-permanent outside mounted luggage, bike racks and other racks  prior to shipment. Vehicles must be tendered to carrier in good running  condition (unless otherwise noted). Any part of the vehicle that falls  off during transport is the Customers responsibility including damages  caused by said part to any vehicles(s) and/or person involved.
5.  Customer must disarm any alarm system installed in the vehicle or  provide proper instructions for this matter. In the event said alarm  sounds and there are no keys or instructions to turn it off, carrier may  silence alarm by any means.
6. Luggage and personal property must  be confined in trunk only, with no heavy articles, and not to exceed 100  lbs.. Broker or Carrier is not liable for personal items left in  vehicle, nor for damage caused to vehicle from excessive or improper  loading of personal items. No personal property shall be transported in  customer's vehicle(s) that includes but is not limited to Explosives,  Guns, Ammunition, Flammable Products, Narcotics, Negotiable and Legal  Papers, Alcoholic Beverages, Jewelry, Furs, Money, Live Pets, Live  Plants or any unlawful contraband. Customer agrees that Viceroy Auto  Trans may confiscate or dispose of said items with no remuneration.  Broker or Driver will not be held responsible for delivery of personal  property. If Customer wishes to put items in the vehicle he does so at  his own risk.
7. International orders, the car must be empty except  for factory installed equipment. Indicate serial #, and give car's  approximate value in U.S. dollars. Shipper is responsible for the proper  customs paperwork (ask the assigned carrier for help with these  documents).
8. If the vehicle is inoperable or oversize (dual or  oversize wheels, extra-large, racks, lifted, limo, etc.), inoperable fee  is $200.00. Customer must inquire as to extra charges for lifted or  modified vehicles. If Broker is not advised of inoperable or over-sized /  modified vehicles prior to pick-up, there can be additional charges. If  theassigned carrier is unable to load due to size issues, a no load fee  of $150.00 can be charged.
9. Once a carrier has been assigned to  pick up and transport Customers vehicle Broker will contact customer to  confirm schedule via phone or email (the email address provided in your  car shipping order). After confirmation, Carriers contact info will be  sent via email.
10. If the Customer cancels his order, prior to the  assignment of a Carrier, the order will be cancelled atno charge.  However, if the Customer decides to cancel the order after a Carrier has  been assigned (see Paragraph 8 of how we notify Customer) the  reservation will NOT be refunded. Broker has the right to cancel any  order at any time for any reason.
11. Customer understands that ANY  Exotic, Restored, Classic, Antique, Vintage, Specialty, Custom or such  related vehicle may be excluded under the carriers standard cargo  insurance policy. It is the Customers FULL responsibility to obtain  their own ''binder'' policy for such vehicle during transport to ensure  proper coverage. Broker does not offer ANY Cargo or Liability coverage.
12.  On pick up, Customer and Carrier will carefully inspect the vehicle for  pre-existing damage (exterior only) by completing a vehicle inspection  report. The Carrier and Customer will both acknowledge the condition of  the vehicle and Customer will sign and receive a copy of the bill of  lading. At the time of delivery, Customer and Carrier will carefully  inspect the vehicle for transportation damages. The Carrier and Customer  will both acknowledge the condition of the vehicle and Customer will  sign and receive a final copy of the bill of lading. From the time of  pick up, until delivery, Customer agrees to carry their own full  coverage insurance on vehicle from the time of pick up until delivery,  in the event the carriers insurance denies coverage for loss or damage,  customer shall file a claim with their own insurance and not hold Broker  liable.
13. In any event, Broker will not be responsible for ANY  damage or loss to you, involved parties, or the vehicle during  transport. The Carrier actually Transporting the vehicle shall be liable  for any and all damage arising from the transport. Shipper agrees to  file all claims with the carrier as identified on the bill of lading /  vehicle inspection report, and bring any legal action for damage against  carrier ONLY. Shipper agrees to release and hold Broker harmless of ANY  such loss or claims. Limitations of Broker liability in connection with  the vehicle is limited to the lessor of your actual damage or actual  cash value of the vehicle or $50,000. All damage must be noted in the  proper place on the Carriers Bill of lading and signed by the Customer,  regardless of weather or time of day. Signing the Carriers bill of  lading or inspection report without notation of any damage verifies that  Customer has received vehicle(s) in satisfactory condition. All claims  must be submitted in writing to Broker and/or Carrier within 24 hours of  delivery. Broker will share the carrier insurance policy upon request.  Department of Transportation regulations require that all claims be  filed in writing and all tariffs be paid in full before claim can be  processed. If for any reason the Carriers insurance denies coverage,  Customer will file a claim for damages or loss with their own insurance  and not hold Broker liable.
14. Carrier accepts FULL responsibility  of vehicle after pre-inspection is done and is signed by the Customer.  Carrier responsibility will end when the vehicle is delivered and  Customer signs final inspection.
15. Broker will not be responsible  for damage caused by acts of God, hail or storm damage, or damage  resulting from worn/broken parts of vehicle/item.
16. The Customer shall, in their absence, designate a person to act as their agent at the point of pick up
and/or delivery, if for any reason they are unavailable.
17.  Customer warrants that he/she will pay the total transportation  price/reservation due to Broker (subtracted from total). Customer will  not seek to charge back a credit card or stop payment to offset any  dispute for damage claims and/or delays etc caused by Carrier. It is the  Customer‘s responsibility to have any payment due when the Carrier  arrives. All payments for Carrier must be in the form of Cash, Cashier’s  check or Money order. Certified funds must be made payable to the  delivering Carrier and not – Broker Viceroy Auto Trans. Personal checks  or credit cards will NOT be accepted for the remaining balance - unless  agreed from Carrier and put in writing by Broker. The Customer agrees  that if the payment cannot be made by these methods, the vehicle/item  will be stored at the Customer‘s expense until Customer pays in full for  all transport charges. Should the Customer be unable to accept delivery  for any reason, the vehicle/item will be placed in storage. Any and all  storage and delivery charges will be the responsibility of the  Customer.
18. This Agreement shall be construed and interpreted in  accordance with the laws of the State ofFlorida. The Parties agree that  any dispute regarding the terms or conditions hereunder shall be venued  in Florida, and the Parties consent to personal jurisdiction and venue  before any court of competent subject matter jurisdiction, whether  federal or state, in Broward County, Florida. The prevailing party in  any litigation, arbitration or mediation relating to this agreement  shall be entitled to recover its reasonable attorney’s fees and costs  from the other party for all matters, including but not limited to  appeals.